Easily manage product attachements

What are attachments for?

✅ Provide More Information to Customers

Attachments help enhance the product description with additional, valuable details:

• Technical data sheet (PDF)

• User manual or installation guide

• Certificate of compliance

• Safety instructions

• Sales brochure or catalog

➡️ Customers can review these documents to feel more confident and make informed purchasing decisions.

🎯 Build Trust and Credibility

Offering professional documentation:

• Shows you're a serious and reliable seller

• Inspires trust in product quality and transparency

• Answers frequent questions without needing customer support

🔍 Boost SEO and User Experience

Even if attachments aren’t directly indexed by search engines, their presence:

• Increases time spent on the product page

• Reduces bounce rate

• Improves the perceived value of your site

📞 Reduce Customer Support Requests

A clear PDF guide can help avoid:

• Returns due to misunderstandings

• Customer service calls for basic technical questions

➡️ Less support = more time to grow your business.

🛠️ Prepare Customers for After-Sale Use

Your customers can:

• Read the manual before receiving the product

• Get ready for installation with needed tools

• Anticipate key steps for a smooth start

Attachments within the interface

To add one or more files, simply click on the add icon on the toolbar to open up the upload window.

In the upload window, the icon located on the toolbar and enabled by default (on an gray background) means that all the uploaded files will also be associated to the products you would have selected before opening up the upload window, feeding two birds with one seed!

So, you can add and associate attachments in a single step!

Associating attachments

To associate attachments to your products, first select the products and then either tick the corresponding boxes or select the lines of the attachments to associates and hit the mass-association icon on the toolbar.

The same procedure applies if you need to remove or dissociate attachments, but using the corresponding icons on the toolbar.

Editing attachment information

You can modify the name and descriptions of any attachments by double clicking the cells to be in edit mode.

Modifying File contents

If you've changed the content of a document, it needs to be replaced.
With the Sc option, you can simply replace the current document with the new one, without impacting products already using this file.

Click to replace:

Attachments via CSV import

With Store Commander's CSV import, you can associate existing attachments with your products, as well as add new documents by associating them with your products (new or existing).

Whether or not the attachments exist in the interface, the csv file will indicate the name of the file, e.g. myattacheddocument.pdf.

For new attachments, you first need to add them onto the following directory on your FTP:
/modules/storecommander/import/attachments

This is required for Sc to fetch the files to add onto your shop, and associate them to the related products.

Then, your CSV file will contain a column in which you enter the names of the documents, separated by a comma (or pipe) if you're adding more than one to the same product.

A mapping option called 'Action: Delete attachments' allows you to dissociate all attachments from a specific product, to eventually associate new ones.

The CSV file will include this 'delete attachments' column at the very beginning of your file (this will be the first action of the import process), with value 1 (for yes), and eventually a 'Attachments' column for new attachments to be associated to the product.