Importing descriptions with line breaks
A line break in a description is a formatting element, just like bold, underlining, etc.
For the import process to correctly read this formatting element into a web application, it needs to be converted in html.
The html code for a line break is <br/>
If you work with Excel, converting the line breaks into the html tag because Excel has a formula to detect and replace line breaks with <br/>
Here are the detailed steps for you to follow to insert the html tag, so that you can import your descriptions with Store Commander.
There are 2 options: remove or keep the line breaks:
To remove line breaks, use the Excel formula:
=SUBSTITUTE(A1;CHAR(10);" ")To keep line breaks in html format, use the Excel formula:
=SUBSTITUE(A1;CAR(10);"<br/>")
Here’s how to keep the line breaks.
The CSV file includes a description with line breaks in cell A2

In cell B2, insert the formula =SUBSTITUE(A1;CAR(10);"<br/>")

Copy cell B2 (where you added the formula)
In cell C2 right-click to choose Paste Special > Values

Delete columns A and B.
Only keep column C with the converted description that will be imported.
You can see the html codes corresponding to line breaks.

💡Tip: Open the CSV file in Notepad++ or in SublimText to verify whether there are carriage returns in the file.
If you do not convert the line breaks in your descriptions, your csv file will not be imported, you’ll get the results 0 0 0 = nothing imported